Archive for the 'Small Business Marketing Online' Category

Internet Marketing through ‘Social Networking’ Your Company’s WebSite - MySpace, Facebook, and now, Google Break Down Barriers

Tuesday, May 13th, 2008

May 12, 2008 - Internet marketing sites are “a-Twitter” - forgive the pun - with talk of recent moves by Facebook, MySpace, and now Google, that will enable small business websites to tap into the potential for online marketing through the social networking media. Online marketing advantages that were formerly enjoyed by only the largest of sites with reams of resources and technical expertise are poised to become features that savvy small businesses, growth companies and mid-size players can easily tap into.

Today, Google announced it is rolling out a new Google FriendConnect feature that will easily allow small business web sites to let their clients and customers interact right on their web site without ever leaving their page. According to David Glazer, Google’s Director of Engineering, “Many sites aren’t explicitly social and don’t necessarily want to be social networks, but they still benefit from letting their visitors interact with each other.”

The potential for small business marketing online through building customer loyalty, brand marketing and driving revenue is fantastic. Imagine the potential for a local wedding planner to enable bride, groom, families and friends to interact online, sharing their ideas with each other to maximize what they would like to experience at an upcoming wedding -and being able to purchase the products and services online, onsite to realize those ideas - all without leaving the planners site. As potential customers interact in brainstorming ideas for one upcoming wedding, they will be able to invite their family and friends onto the site to discuss and get feedback on their own upcoming events. Fantastic ‘long-tail’ prospects await entrepeneurial small businesses that tap into the emerging new technical capabilities Google, Yahoo!, Facebook etc. are letting the little guy into!

Google will preview its new features s that will allow them to make the Web 2.0 world of “any app, any site, any friends” a reality for website owners at its Campfire One, Googleplex.

SEO Copywriting For ‘Newbies’ - Day 15: Tough Work? “Not So Much…”

Tuesday, April 22nd, 2008

The maxim (mantra?) for an SEO copywriter is, as I was told on Day 1, “Content is King.” The key, as in any type of writing, is finding subject matter and writing content that is (a) relevant, (b) topical and (c) interesting to the audience. A broad survey of the search engine optimization (SEO) terrain shows that some companies will put up ‘content at any price’, and at the lowest price possible, or so it seems - ignoring these ABC’s of good composition.

To that end, there is a tendency to outsource copywriting to offshore markets where labour, even creative labour, is relatively inexpensive. Following trends in other industries, copywriting is being outsourced to emerging economies, like India, where a significant portion of the population is schooled in English. There are even accounts in some industries, like customer service and support, where jobs are geing re-outsourced from India to other nations such as Egypt with a small but significant number of workers are versed, if not necessarily well-versed in English.

The trouble with this particular strategy in SEO is that you run the risk of paying for content that is duplicate to or derivative of material that is already in your sector of the online domain, if not purchasing outright ‘cut-and-paste’ plagiarism. Stories abound of content that is just reproduced under another writer’s byline, or of foreign language articles that are machine-translated and posted as original English language content. You don’t have to go venture far in the blogosphere before encountering content that is recognizably English, but the jist of which is barely recognizable to the end-user - the reader you are aiming at. The question then becomes how relevant or interesting is it to the audience you are aiming at?
As an inveterate newspaper and internet reader before entering the SEO field, I assumed that it need not be too difficult to find relevant, topical subject matter that is interesting to the audience. Enough time spent reading the daily newspapers, trade journals, and the articles and blogs that pertain to one’s industry and interesting patterns and peculiarities would seem to emerge of themselves. That was my thinking.

Some days that proves true, yet on other days it doesn’t. It is interesting the variety of information that is available to strike one’s creative fancy as a copywriter. Again this morning, I was struck by the catchiness of a stylistic phrase which seems to be on everyone’s lips and is now leaping from lip to print. That is, the “damn with faint praise” literary device of asking a question with a clearly negative answer and then answering with the phrase’ “Not so much” as a dramatic yet effective understatement. (The emphasis seems to be on the pause between the long, drawn out “not” and the two-word or one-word follower, “somuch“.)

Examples of the use of this “damn-by-faint-praise” technique can be found in today’s copy of the National Post, where the results of the latest Ipsos Reid poll on Canadian and American political attitudes were reported. Turns out, that a slim majority of Americans feel that the world would be safer under a John McCain presidency than one of his Democratic contenders. “Canadians?”, asks National Post reporter, Sheldon Alberts. “Not so much.”

The variants of this emerging, but not-yet-trite phraseology first caught my eye in print this morning in an entertaining and informative posting on social marketing by Social Media Group’s blogster, Rob Clark (see “Lies, Damn Lies and a Large Double Double”. If you don’t know what a “double-double” is, you are probably American, European or live on Queen St. W. in Toronto. Don’t worry. All you need to know is that a “double-double” is the traditional way in which Canadians order coffee at Tim Horton’s, their local, Canadian version of Starbucks or Dunkin’ Donuts.) I’ve looked back and have noticed that this cute and catchy faux questioning has gradually crept into the speech of my friends, and more particularly my two teenaged daughters. It would be most interesting to find out its origin.

If you have read this far, you will no doubt have realized the point of my argument. It does not take much time to find content and material that is at least interesting to the reader. (I will leave it to the reader to decide whether the above is relevant or topical.) But in turning to content that is mass-produced, so to speak, off-shore, webmasters and SEO companies risk posting material that meet none of the ABC’s of good copywriting. If content is neither relevant, topical nor particularly interesting, this only makes one’s efforts to funnel viewers to a website with the content they are searching for all that more difficult. One may build the all important ‘links’ that are necessary to bring a site to the attention of the search engines, but how does this convert into potential customers for your client’s products or services?

SEO Copywriting For ‘Newbies’ – Day 10: This Copywriting Gig Is a Joke!

Thursday, April 17th, 2008

Ah!!!, the rich, creative life of an SEO copywriter…. When I tell my friends that I write for blogs and web pages they seem to be so much more impressed than saying I’m an ‘SEO copywriter’. Frick…most of my friends can’t even spell SEO…..

My, but this life as a “creative” is to be envied in this new, vibrant Web 2.O world! Why, just last week I spent the first week of spring sequestered in a budget rate conference room at the local Holiday Inn learning all the nuances of the fine art and science of search engine optimization. (Warm thanks to my bosses for having the courage to send me out in the corporate world to mingle with their clients.)

By the end of the 5th day of the Search Engine Academy course when Bob Gill of I2BGlobal seemed to have us raptly immersed in the gripping arcana of applying analytics to HTML to optimize our client’s web environment for Google’s all-seeing “‘bot”, I had a revelation. Only five of my colleagues were intrigued and delving headfirst into the undecipherable, the other four – “creatives” like me – were checking their e-mail. I could be content to focus on “content”. Liberation was at hand!

Wondering if there was anything humorous pertaining to my current plight I googled SEO jokes, SEO humour etc. Disappointment…. A lot of what I came up with were just recycled lawyer jokes. Being a former (now recovered) lawyer I have a keen sensibility for good lawyer jokes, but I was discomfited to think this was the quality of SEO joke writing. Most of the recycled lawyer jokes were not really good, or sadder to say, very new or funny. (E.g., What’s the difference between a catfish and an SEO copywriter? One is a cold-blooded, scum-suckin’ bottom feeder, and the other is just a fish….)

Then I found a dated but seemingly original compendium of SEO jokes by Matt McGee at smallbusinesssem.com. I really don’t know what to make of my reaction to these quips. Is it sadder that after two weeks writing SEO copy I don’t get half these jokes, or sadder that I do? Kind of pathetic for a guy that couldn’t even spell SEO himself a couple of weeks ago.

But, to be included as just another hack SEO writer, I’ll give you my own spin on the recycled-lawyer-cum-SEO joke genre:

Q: What’s the difference between a web developer and God?
A: God doesn’t think he’s a web developer!

TTFN (tah tah for now)….

Adwords New Feature | Excluding Competitors From Viewing Your Paid Ads

Monday, June 18th, 2007

eWhisper.net reports that Google Adwords now enables you to exclude up to 20 IP addresses.

Sounds great but there are some concerns you should be aware of. Internet service providers tend to use a range of IP addresses for all their users. If you exclude an IP address of a competitor, you may be excluding hundreds if not thousands of potential customers on the same IP.

Before you exclude an IP, you can check to see if the IP is dedicated to one company by going to DomainTools and checking the url of the domain. You can then do a reverse IP (think reverse phone look-up) and DomainTools will indicate if there is one or one thousand web sites on the IP in question.

ebay Auction Tool | iSale 4.1 Makes it Easy To List Your Items

Saturday, June 16th, 2007

Macworld reports that Equinux’s iSale 4.1 removes the agony of starting up an ebay store. The program allows you to create and monitor your own auctions without using your web browser.

iSale has several templates to choose from and more are available on the Equinux website. Macworld rates the product as good for beginners and intermediates but it may be a little slow for high volume users.

Google Ruffles ebay | Small Business Clients Pay The Price

Saturday, June 16th, 2007

ClevelandLeader reports that ebay pulled their ads from Google earlier this week in response to Google planning an party to coincide with ebay’s live marketing event.

You can’t blame ebay for taking a position and having the courage to take on Google but keep in mind, it is ebay’s advertisers who get caught in the crossfire. The exodus of ebay ads on Google only leads to less ebay traffic for the small business advertiser.

Local Search | New Service For US AOL AIM Users

Saturday, June 16th, 2007

Idearc Media (Superpages.com) can now put its advertisers content on a local search service provided by IllumiCell. You can view the IllumiCell’s corporate presentation in PDF format here for an understanding of what they do.

In Canada, you can go to yellowpages.ca. Check out: New on Yellowpages.ca, IM: Poynt@yellowpages.ca

Yellow Pages Group | Moving To Variable Pricing

Friday, June 15th, 2007

The Star reports that Yellow Pages Group (YPG), based in Montreal, Quebec, Canada plans to introduce variable pricing in the not too distant future. They want to charge more in headings/keywords that give the advertiser a greater return on investment.

US publishers have been doing this for some time now and even though advertisers moan and groan about the increased pricing in “Premium Headings”, they continue to place their ads.

Small Business Marketing | Will You Pay More for Green?

Tuesday, June 12th, 2007

EARTHtimes reports that the latest survey from Wells Fargo says you will.

Two-thirds of small businesses said they would pay more for goods and services if they knew they were environmentally friendly.

I believe the intent of the small businesses in the survey is to do the right thing but let’s face it; if you have to pay more, you have to increase your prices.

The big question is, will your customers pay more? Unfortunately, we all know the answer to that one.

Small Business Solutions | PC or a Mac?

Tuesday, June 12th, 2007

Apple already allows you to run Windows XP in a virtual environment on your Mac. You get the best
of both worlds, the simplicity of using a Mac and access to software made only for a PC. Now, Apple has released a version of Safari (their web browser) that will run on Windows and on Mac OS X 10.5. You can discover more features of the new version of Safari at Macworld.

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